If you only learn from Google reviews,
you learn too late!
Happy guests rarely leave reviews unless it’s effortless.
Unhappy guests go public when they feel ignored.
Without root-cause detail, ratings stay stuck and the same issues repeat.

One quick flow captures a rating and comment, then routes satisfied guests to leave a Google review, increasing review volume and improving ranking signals.
Unhappy guests share details inside the survey instead of going public, giving your restaurant a chance to respond, fix, and win them back.


Sira’s AI detects issues like cold food, missing items, late delivery, wait time, staff behavior, and packaging problems, then maps them to branch, shift, channel, and item.