Scattered Feedback Hides the Real Issue
Delivery complaints live in apps, dine-in complaints live in surveys, and Google reviews live somewhere else.
Branch and shift problems get missed because no one sees the full picture.
Teams end up reacting to noise instead of the patterns that hurt ratings and repeat orders.
One dashboard for Google reviews, food delivery apps (Talabat, Hungerstation, Keeta, Deliveroo, and more) WhatsApp, and QR code surveys so nothing slips through.
Spot which branch, which shift, and which channel is driving complaints like cold food, missing items, late delivery, long wait time, rude staff.
Not all platforms treat your restaurant the same. Sira breaks down ratings, recurring issues, and guest sentiment across food apps and online channels.
So you can spot which platforms are hurting conversions and where you’re winning.