Most restaurant fixes disappear after the meeting!
Insights get shared, then turn into vague “do better” action items.
Branches solve issues differently, so customers get inconsistent experience.
Without targets and tracking, you can’t prove improvement or stop repeat complaints.
When complaints repeat like cold food, missing items, long wait time, or late delivery, Sira turns them into measurable objectives tied to the right branch and channel.
Every objective has a responsible owner, a defined target, and a timeline so ops teams and branch managers know exactly what success looks like.
Monitor complaint volume, sentiment, and recurrence over time so you see whether the objective is working and where additional fixes are needed.